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What should I do if my product is defective or different from my order?

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What should I do if my product is defective or different from my order?

If your products are defective or materially different from what you ordered, contact us within 30 days of receiving the order. Eligible orders qualify for a refund or replacement.

Share your order reference, a description of the problem and clear photos. Contact our team before returning any products so we can confirm the next steps.

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