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How do I request a return or replacement?

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Find answers about orders, printing, payments, delivery & more.

How do I request a return or replacement?

Contact us within 30 days of receiving an order that is defective, materially different from the agreed order or delivered later than promised.

Provide the order reference, explain the issue and include photos where relevant. Wait for our return instructions before sending products back. Eligible orders qualify for a refund or replacement.

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